GooDevices respects your privacy and wants to protect your personal information. This privacy policy will help you understand how we collect, use, disclose and / or process the personal data / personally identifiable information (PII) that you have provided to us and that we hold about you, as well as to help you make an informed decision before providing us with any of your personal data / PII. By using and purchasing through the site, you are accepting and agreeing to be bound by the practices described in this policy.

1.1 We may collect personal data from you by various means, including, but not limited to instances where you
a) provide your Personal Data via our site for the purpose of registering and creating an account
b) request a membership or an account with our GooDevices loyalty program or access your existing membership status through the site
c) participate in any promotion or other website features
d) request information about a product or service or receive marketing, promotional or other communications
e) provide your ratings and product reviews as a customer
f) make purchases through our site
g) make inquiries or comments through our customer service by e-mail

1.2 In addition to the above, we may use the following technologies (elaborated below) to automatically collect information about your activities on the Site, as applicable (each a “Mobile Technology”): Cookies; Flash cookies; web beacons; clear pixels or pixel tags; Analytical tags; web server logs; Geolocation technologies. For more information on these mobile technologies and how they work to collect information about you, you can refer to section 9 of this policy below.

1.3 You are under no obligation to provide the personal data requested by us. However, depending on the circumstances, it may happen that if you do not provide the requested personal data, we may not be able to provide certain products and services to you, or to carry out transactions with you, which depend on the collection, the use or disclosure of your Personal Data.


2.1 By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.



3.1 GooDevices will / may collect, use, disclose and / or process your personal data for one or more of the following purposes or for any other directly related purpose:
(a) administer, facilitate, process and / or deal with any matter relating to your use of or access to the site. Without limiting the generality of the foregoing, if you access or log in to the site, using your social network site login credentials, or use the features of a social network site such as its widgets, plug-ins and its browser push notifications, made available to you on our site, it may result in information or your Personal Data being collected or shared between us and the third party. For example, if you use Facebook's "Like" feature, Facebook can record that you "like" a product and can post that information on Facebook. ("Social Networking Site" refers to an online or digital platform owned or operated by a third party, which is used by people to create social networks or social relationships, or to interact with other people, such as, but not limited to, Facebook, Instagram, Twitter). By proceeding in accordance with the foregoing, you consent to any such collection, use or disclosure of your personal data;
(b) monitor, process and / or track your use of the site in order to provide you with a smooth experience, to facilitate or administer your use of the site, and / or to help us improve your experience using the site;
(c) evaluate and process your request to purchase and / or subscribe to our products and / or services;
(d) register you as a customer of GooDevices and / or to process, process and / or administer the account you may open with us, including to facilitate your transactions or activities on the site, or your transactions or activities with us;
(e) administer, facilitate, process and / or manage your relationship with us, any transaction or activity carried out by you on the Site. This includes the processing of your request, your orders and your payment transactions; the implementation of transactions and the provision of the products and / or services you have requested. Without limiting the generality of the foregoing, if you make a purchase for delivery to a third party recipient, you consent to our disclosure of Personal Data that identifies you to that third party recipient (such as, but not limited to, your name). In addition, you acknowledge and agree that the delivery of your purchase may involve the disclosure of certain personal data concerning you to effect the delivery thereof, such as your name and contact details, which may be disclosed on the cover of the parcel, on an envelope or a document relating to the delivery, if applicable, which could be seen by third parties who would see the said parcel, envelope or the said document;
(f) carry out your instructions or respond to any request given by (or purported to be given by) you or on your behalf, including responding to your inquiries and complaints to customer service; or respond to or process your interactions with us;
(g) contact or communicate with you by telephone / voice call, SMS and / or fax, e-mail and / or post for the purpose of administering and / or managing your use of the site, your membership and / or your account with us, your relationship with us or any transaction made by you with us. You acknowledge and agree that such communication from us could be done by sending correspondence, documents or notices, which could involve the disclosure of certain personal data concerning you to ensure the delivery as well as on the outer cover of mail envelopes / parcels;
(h) provide services to you as our account holder, as a customer, as a member of our loyalty programs or at your request; manage or administer your participation in contests, games, social events that we organize;
(i) share or disclose (at our discretion) your suggestions, comments,  feedback or content (including audio, video, etc.) (collectively "Comments") that you provide through social networking sites, to the site or to us , with other users of the site or with the public, for advertising and / or promotional purposes in order to market or present the activity of GooDevices, and / or to acquire customers, and / or for the purpose of provide the public with your Comments which may be useful for the buying decision of the public or for the information of the public or the like. This includes disclosing your name with your comments. Without limiting the generality of the foregoing, in this regard, your comments and name may / will be published or shared by us on public media platforms such as the newspaper, the Internet, in our annual reports (including those of our affiliates) (if any) etc., and / or incorporated as part of GooDevices' marketing materials / materials or corporate video for public disclosure, and you hereby consent. Do not provide us with feedback if you do not want these comments to be disclosed to the public. If you would like to provide us with your feedback without it being disclosed to the public, please separately email our customer service at and indicate in the subject line of your email the word "Confidential";
(j) where you have given us your consent, whether such consent was obtained through the site, or otherwise, by sharing your personal profile data with or disclosing your personal profile data to other users of the site or with / to the public, via the Site or any other medium (print, online or otherwise) or communication platform that we choose, at our discretion, such as, but not limited to, in the context of marketing materials / materials or the corporate video from GooDevices. “Profile personal data” includes your name and other information you provide;
(k) perform due diligence or other screening activities (including background checks) in accordance with legal or regulatory obligations (whether Hong Kong or a foreign country) applicable to us or to our affiliates / associated companies, any requirements or guidelines of government authorities (whether Hong Kong or a foreign country) that we determine are applicable to us or our affiliates / associated companies, and / or to our risk management procedures which may be required by law (whether in Hong Kong or a foreign country) or which may have been put in place by us or our affiliates / associates;
(l) to prevent or investigate any fraud, illegal activity or omission or misconduct, whether or not there is a suspicion of the foregoing; process and / or investigate complaints;
(m) comply with or as required by any applicable law, court order, order of a regulatory body, government or regulatory requirements of any jurisdiction applicable to us or our affiliates / associated companies, including meet disclosure requirements under the requirements of any law binding us to us or our affiliates / associated companies, and / or for the purposes of any guidance issued by regulatory or other authorities (whether Hong Kong or a foreign country), which we or our affiliates / associated companies must comply with;
(n) comply with or as required by any request or direction from any government authority (whether Hong Kong or a foreign country) with which we are expected to comply; or respond to requests for information from public agencies, ministries, statutory boards or other similar authorities (including, but not limited to, Hong Kong Customs and the Ministry of Health) (which whether in Hong Kong or a foreign country). For the avoidance of doubt, this means that we can / disclose your personal data to these parties at their request or instruction;
(o) conduct research (including customer research), polls, market research, analytical and / or development activities (including, but not limited to, data analysis , surveys and / or profiling) to improve our services and facilities, or to improve our understanding of your interests, concerns and preferences, to improve any ongoing interactions between you and us connected to or in connection with the site, or to improve any of our products or services. Without limiting the generality of the foregoing, we may / will in this regard send you surveys or request a survey by face-to-face interview, email or post;
(p) the storage, hosting, backup (whether for disaster recovery or otherwise) of your personal data, whether inside or outside Hong Kong;
(q) facilitate, process and / or administer external or internal audits of the activities of GooDevices or of its subsidiaries / related companies;
(r) for marketing purposes and in this regard, we will provide you with marketing, advertising and promotional information, material and / or documents relating to products, contests, services and / or events (including those third party organizations that GooDevices may collaborate with as set out in paragraph 4.1 below) that GooDevices (including its affiliates / related companies) or the third party organizations set out in paragraph 4.1 below may sell, market, offer, organize, participate or promote, that these products, services and / or events currently exist or are created in the future: (i) by post, electronic transmission to your email address, push notifications, other forms of notifications in the application / the site or by using other technologies (such as geolocation - location technology) on your mobile device (s) or other technologies on your computers, and / or via other modes of communication other than the 3 DNC Modes, in accordance with the Personal Information Protection Act. You can unsubscribe or opt out at any time by sending an email to our customer service. and / or (ii) if you have expressly consented separately to one or more of the following 3 DNC modes, through the 3 communication modes of voice, SMS or fax calls (the “3 DNC modes”) to your numbered telephone, in accordance with the requirements of the Privacy Act. For the avoidance of doubt, this sub-paragraph is without prejudice to sub-paragraph (o) above for which you have hereby consented to us contacting you for an investigation, from which you may subsequently unsubscribe by sending our customer support notice;
(s) process and / or facilitate a business asset transaction or a potential business asset transaction, where such transaction involves GooDevices as a participant or only involves a related company or an affiliate of GooDevices as a participant or involves GooDevices and / or any person or more companies related to GooDevices or affiliated companies as participant (s), and there may be other third party organizations participating in any such transaction. "Transaction in a business asset" means the purchase, sale, lease, merger or merger or any other acquisition, disposal or financing of an organization or part of an organization or of any of activities or assets of an organization;
(t) to implement and maintain our computer systems, including to store and process personal data in computer databases and servers located inside and outside Hong Kong;
(u) the anonymization of your Personal Data. In this regard, you acknowledge that personal data which has been made anonymous to the extent that your identity could not be revealed directly or indirectly are no longer personal data and that the requirements of the law on the protection of personal information would no longer apply to this anonymized data. In this regard, we will not attempt to re-identify individuals from anonymized data or use the information or individuals, even if re-identification is possible;
(v) for record keeping and statistical production and research purposes for internal and / or statutory reporting and / or record keeping requirements, of GooDevices or its affiliates / related companies; and
(w) GooDevices business performance reports
The purposes set out in this paragraph 2.1 above will be collectively referred to as the “Purposes”.

3.2 For the avoidance of doubt, you acknowledge and consent to GooDevices sharing anonymized information such as, but not limited to, in the following circumstances: (i) Aggregated Information. We may share aggregate anonymized information about our customers with advertisers and marketing partners; (ii) Behavioral advertising. A third party may use technology to collect anonymized information about your use of the site so that they can provide advertising about products and services tailored to your interests. This advertising may appear either when you use the Site or when you use the Internet or your mobile device to visit other websites.

4.1 GooDevices may / will need to disclose your personal data to third parties, whether located inside or outside Hong Kong, for one or more of the above purposes, as these third parties would process your personal data for one or more of the above reasons. In this regard, you hereby acknowledge, agree and consent that we are authorized to disclose your personal data to such third parties (whether located inside or outside Hong Kong) for one or more of the purposes above and for said third parties to subsequently collect, use, disclose and / or process your personal data for one or more of the above purposes. Without limiting the generality of the foregoing or paragraph 3, these third parties include:
(a) our related companies and affiliates in Hong Kong or overseas
(b) any of our agents, contractors or third party service providers who process or will process your personal data on our behalf or otherwise, including, but not limited to, those who provide administrative or other services to us such as mail houses, call centers, telecommunications companies, logistics companies, information technology companies and data centers;
(c) our business partners, including those in the electronics, telecommunications, media and public relations, information technology, banking, finance and transport sectors;
(d) any other person to whom such disclosure is required by law or a regulatory requirement or by court order.

4.2 We will provide our preferred service providers with the information they need to perform their services and work with them to respect and protect your personal data. We require our service providers to adhere to strict privacy guidelines and not to use your personal data for unauthorized purposes.


5.1 To the extent permitted by applicable law, if you provide GooDevices with personal data of individuals other than yourself, you represent and warrant to GooDevices and you hereby confirm that:
(a) prior to disclosing such personal data to us, you would have notified all of the terms and conditions of this privacy notice to, and obtained the consent of, the persons whose personal data is disclosed to us, to:
(i) allow you to disclose the personal data of individuals to GooDevices for the purposes; and
(ii) authorize GooDevices to collect, use, disclose and / or process the personal data of individuals for the purposes set out in paragraph 2 of this policy above;
(b) all personal data of individuals that you provide to us is accurate; and
(c) you are validly acting on behalf of such persons and you have the authority for such persons to provide their personal data to GooDevices and for GooDevices to collect, use, disclose and process such personal data for the purposes.



6.1 You may request to access and / or correct your personal data currently in our possession or under our control by submitting a written request to us. We will need sufficient information from you to know your identity and the nature of your request, or to process your request. Please submit your written request to

6.2 For a request for correction of Personal Data, once we have sufficient information from you to process the request, we will process your request and correct your Personal Data within 30 days.

6.3 We may also charge you a reasonable fee for handling and processing your requests for access to your personal data. If this is the case, we will provide you with a written estimate of the charges. Please note that we are not obligated to respond or process your access request unless you have agreed to pay the fees.

7.1 You may withdraw your consent for the collection, use and / or disclosure of your personal data in our possession or under our control by submitting your request to

7.2 We will process your request within a reasonable period of time from any such request to withdraw consent, and thereafter we will not collect, use and / or disclose your personal data in the manner indicated in your request, unless the law or the law on the protection of personal information allow us to.

7.3 However, your withdrawal of consent could result in certain legal consequences arising from such withdrawal. In this regard, depending on the extent of your withdrawal of consent for us to process your personal data, this may mean that we may not be able to complete the transaction you have entered into with us or to continue your relationship with us, or send you the information you requested, as examples depending on the circumstances.

8.1 We will endeavor to take all reasonable measures to guarantee the confidentiality and security of your personal data, and to take appropriate technical and organizational measures to prevent unlawful or accidental destruction, accidental loss, disclosure or unauthorized access. authorized or other illegal forms of processing. We will not rent, trade, distribute or sell any personal data that you provide to us to a third party unless we have received your prior consent or permitted by applicable law.

8.2 We will put in place reasonable security measures to ensure that your personal data is adequately protected and secured. Appropriate security measures will be taken to prevent any unauthorized access, collection, use, disclosure, copying, modification, leakage, loss, damage and / or alteration of your personal data. However, we cannot assume responsibility for any unauthorized use of your personal data by third parties which is entirely attributable to factors beyond our control.

8.3 We will use reasonable efforts to ensure that your personal data is accurate and complete, if your personal data is likely to be used by us to make a decision that affects you, or disclosed to another organization. However, this means that you must also update us with any changes to your personal data that you initially provided to us. We will not be responsible for relying on inaccurate or incomplete personal data resulting from your failure to update changes to your personal data that you initially provided to us.

8.4 We will also put in place measures such that your personal data in our possession or under our control is destroyed and / or anonymized as soon as it is reasonable to assume that (i) the purpose for which this personal data was collected was no longer served by the conservation of this personal data; and (ii) retention is no longer necessary for other legal or business purposes directly related to the Objectives.



9.1 Cookies. For site users, be aware that GooDevices may place "cookies" on your computer or mobile device in order to identify you. Cookies are small text data files that are sent from a server computer during a browsing session. Cookies are usually stored on the computer's hard drive and are used by websites to simulate a continuous connection to the site. Security measures have been used to prevent unauthorized access to visitor data. However, visitors acknowledge that GooDevices does not control the transfer of data over telecommunications facilities, including the Internet. Therefore, to the extent permitted by law, GooDevices will not be liable for any breach of security or the unauthorized disclosure or use of such data on the Internet, through no fault of GooDevices. Not all cookies collect personal data and you can configure your browser to reject cookies. However, this may mean that you may not be able to take full advantage of the services or features of the site. When the data collected by these cookies constitutes your personal data, this personal data is collected, used or disclosed for one or more of the purposes. By continuing to browse, you accept the use of cookies on the Site. However, please note that we have no control over cookies used by third parties.

9.2 Flash cookies. "Flash cookies" (also known as local shared objects or "LSOs") are data files similar to cookies, except that they can store more complex data. Flash cookies are used to remember settings, preferences and usage, in particular for video, interactive games and other similar services.

9.3 Web beacons. Web beacons are small graphical images on a web page or in an email that can be used for things like recording which pages and ads users have clicked on, or tracking the performance of email marketing.

9.4 Analytical beacons. We use analytical beacons to analyze what our customers like to do and the effectiveness of our features and advertising. They can also help us personalize your browsing and shopping experience. We may use the information collected through analytical tags or tracked links in combination with your personal data. We may also combine the personal data you provide to us with other personal data (such as purchase history and demographic information). We often work with third-party companies to help us track, collect, and analyze this information, but they are prohibited from using this information for any other purpose.

9.5 Web server logs. Web server logs are activity records created by the mobile device or computer that delivers the web pages you request to your browser. For example, a web server log might record the search term you entered or the link you clicked to go to the web page. The web server log may also record information about your browser, such as your IP address and the cookies set on your browser by the server.

9.6 Geolocation technologies. Geolocation technology refers to technologies that allow us to determine your location. We may ask you to manually provide location information (such as your postal code) or to allow your mobile device to send us specific location information.


10.1 Our site contains areas where you can submit information to us (such as our registration service), and we also have features (such as cookies and performance tracking technology) that automatically collect information from visitors. of our site. During the registration process, you must provide us with a password, your name, address and a valid email address, etc. It is your responsibility to keep your password strictly confidential.

11.1 Our privacy practices will be continuously evaluated against new technologies, business practices and the needs of our customers. As we update and diversify our services, our privacy policy may change. GooDevices reserves the right to change its privacy policy at any time without notice. Please review the site or email your request to if you would like to receive the latest privacy policy update.



12.1 To close an account, please send your request by email to Your user account will be closed and all information removed from our server within 72 business hours.

12.2 To unsubscribe from our advertising or promotional information, you can send an email to to unsubscribe.

13.1 If you would like to: access, correct, modify or delete any personal information we have about you, register a complaint or simply want more information, contact us at

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